Advance Ticket Terms

Your commitment to us

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Stone Food and Drink Festival and yourself.

Prices

Prices are inclusive of any applicable taxes and there are no surcharges whatsoever. Once you have paid, we will not increase the price of your tickets. Prices displayed on the site are subject to change without notice.

Online Booking

Once purchased on-line tickets may not be used in conjunction with any other offer. No ticket may be resold. Any discounts or offers are only available on-line and are not available on bookings made by phone or in person.

Prices are correct at time of going to press and are subject to change without notification.

VAT

Prices include VAT; VAT registration number 108887479 .

Your receipt e-mail is a VAT receipt.

Delivery

Your barcoded automated email is your ticket for entry to the festival so please ensure that you bring it with you as NO entry will be given without a valid ticket (printed or on mobile device display).

Data Protection & Security

The Stone Food & Drink Festival will not pass your data to anyone else. We may from time to time send you information about the Festival and any other future events in which we are involved. You may unsubscribe at any time.

CREDIT OR DEBIT CARD SECURITY

Your credit or debit card details will not be seen or stored by us. They will be processed securely by our Payments Processor, Digitickets and PayPal, who are approved by Visa, MasterCard and all the major banks. The system is fully encrypted to industry standard 128 Bit SSL.

Your contact details and details of your purchase (other than your card details) are held by us on a secure server, and information sent from this website to the secure server is encrypted.

PROBLEMS WITH AN ORDER

In the event of a problem with your order, please phone us on 01785 526007 (please leave a message) or e-mail info@stonefooddrink.org.uk

REFUNDS

In the unlikely event that Stone Food & Drink Festival is cancelled by us, the Organisers, in advance of the scheduled dates, we will refund on request all payments made for tickets. The procedure for this will be published on this website. We will not refund payments for any other reason, including inclement weather.

In the event of workshop cancellation by the organiser, refunds will be issued for spaces booked.

Refunds will not be issued for any other reason.


The Stone Food and Drink Festival is a Community Interest Company registered at Companies House under registration number 595 9413. Registered office: 107 Oulton Road Stone Staffs ST15 8DS (correspondence only)

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